High-Quality Carpet Care: Dos & Don’ts


Got a unique, handmade rug at home? Then you probably want to keep it “as good as new” for years to come. Nonetheless, our rugs are made for everyday life: sooner or later, they will be exposed to all sorts of impacts. But this does not mean that you should treat yours like a fragile exhibition peace. With gentle, regular care, your carpet will remain beautiful even in very lively households.

Carpet-Care (PDF)

1. Carpet maintenance and cleaning
2. How to vacuum-clean a carpet
3. How to get stains out of carpets
4. How to use cleaning agents with carpets
5. How to tread on your carpet

Carpet maintenance and cleaning

  • We recommend taking some preventive measures to ensure that your one-of-a-kind won’t wear out in the long run.

    1. How to place a carpet on the floor

  • In case your rug can be used on both sides, turn it over at least once year. This helps to extend the material’s longevity. Once the carpet is turned, any remaining dirt particles are ”beaten out“ downwards when you walk on it. Then you can easily remove those particles with a vacuum cleaner.

  • In addition, turn the carpet by 180 degrees. This ensures that it will be worn evenly, preserving a homogenous look overall

  • Always use an underlay on hard surfaces. This carpet-care trick not only increases the rug’s life span. It also renders treading more comfortable and prevents you from slipping. Over time, single wool fibres (or even wool curls) may come loose. Careful though: Please do not pull them out. Instead, simply cut off the projecting wool ends at the carpet’s surface with a pair of scissors.


2. How to vacuum-clean a carpet

  • Remove dust and dirt particles before they become embedded in the pile. To that end, we recommend vacuum-cleaning the carpet once a week – but only with a flat nozzle, not the brush attachment.

  • For optimum carpet care, make sure to always empty the vacuum-cleaner bag as soon as it is half-full.

3. How to get stains out of carpets

  • In case you spilled liquids on the rug, first place an absorbent, blank paper cloth (or even better: a moist, undyed cotton cloth) on the stain. Large parts of the soiling (f. ex. red wine) will thus be absorbed by way of capillary action.

  • Next, dab the affected area with a moist, undyed cotton cloth. Caution: please do not rub the carpet in circular movements while applying pressure!

  • To remove coarse dirt such as soil, let the dirt dry first and then use a vacuum cleaner.

    If your rug is strongly soiled, we recommend contacting a professional specialising in quality-care carpet cleaning.

4. How to use cleaning agents with carpets

  • Whenever you apply detergents, thoroughly wipe the floor with clear water afterwards. This helps to avoid stains caused by any residues. It also prevents the wool from being decolorized while the cleaning agent is evaporating.

  • Please note that the carpet must not be placed on the cleaned area until the surface has dried completely. This might take some time, particularly in the case of large-pored stoneware and tiles.

  • Before cleaning glass tables, take care to cover the carpet so that it will remain protected from glass cleaner spray. Otherwise, accidental spraying might lead to stains, discoloured wool, and higher susceptibility for soiling.

5. How to tread on your carpet

  • Walking on a rug with rubber-sole shoes will shorten its lifespan.

  • The effect is similar to that of an eraser: wool threads are pulled out of the yarn and the fabric will dissolve over time.


Last but not least, remember that you don’t need to clean your new carpet before using it (as opposed to new clothes, for example). Just follow our instructions for carpet care listed above, and you’ll be rewarded with a strong durability and long-lasting aesthetic.